Privacy Policy
At Astoria Orbit, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
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Personal Information: Your name, phone number, email address, billing address, and shipping address.
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Order Information: Products purchased, order history, payment status, and delivery details.
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Technical Information: Your IP address, browser type, device information, and website activity.
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Communication Information: Messages, inquiries, and feedback you share with our team.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Confirm orders and communicate delivery updates.
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Provide customer support and respond to inquiries.
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Process payments and prevent fraudulent transactions.
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Improve our website, products, and shopping experience.
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Send promotional messages and special offers where permitted by applicable law and your preferences.
3. Sharing Your Information
We do not sell your personal information. However, we may share relevant information with trusted third parties when necessary to operate our business, including:
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Shopify: To host and operate our online store.
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Courier Services: To deliver your orders.
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Payment Providers: To process payments securely.
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Marketing and Analytics Services: To understand customer behavior and improve our advertising, where applicable.
These providers may process information according to their own privacy policies and applicable legal requirements.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain your shopping cart, remember preferences, analyze website performance, and support advertising activities.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Data Security and Retention
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, resolve disputes, maintain business records, and comply with applicable legal obligations.
No method of online transmission or electronic storage can guarantee absolute security.
6. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of that information.
You may also opt out of promotional communications by following the unsubscribe instructions or contacting us. Transactional messages relating to your orders may still be necessary.
7. Third-Party Links
Our website may contain links to third-party websites or services. Astoria Orbit is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing personal information.
8. Children's Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information improperly, please contact us so we can review the matter.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be published on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on the Astoria Orbit website.
Astoria Orbit — Your Style. Your Story. Your Orbit.