At Astoria Orbit, we want your shopping experience to be smooth from checkout to delivery. We work to ensure your order reaches you safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after confirmation. During sales, promotions, or peak periods, processing may take slightly longer.

Delivery Time

Estimated delivery times within Pakistan are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or public holidays.

Shipping Charges

Shipping charges, if applicable, are displayed at checkout before you place your order. Any free-shipping offers will apply according to the terms of the promotion.

Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you to confirm your order before dispatch. Please provide an accurate phone number and delivery address to avoid delays.

Tracking Your Order

Once your order has been dispatched, you may receive tracking details via SMS, WhatsApp, or email, depending on the information available from our courier partner.

Delays and Delivery Issues

While we do our best to deliver orders on time, delays may occur due to courier operations, incorrect addresses, or circumstances beyond our control. If your order is delayed or you experience a delivery issue, please contact our support team for assistance.

Incorrect Address or Failed Delivery

Please ensure your shipping details are correct when placing your order. Additional charges or delays may apply if an order needs to be redelivered because of incorrect details or an unsuccessful delivery attempt.

Contact Us

For shipping-related questions or assistance with your order, please contact the Astoria Orbit customer support team through the contact details provided on our website.

Astoria Orbit — Your Style. Your Story. Your Orbit.